Hosted Phone System

Hosted Phone System or Internet Phone Services or Business Phone System

What is Business phone System or Hosted Phone or Internet phone system?

Hosted Phone System is an internet phone solution using a group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, VoIP cloud, internet phone, Internet telephony, broadband telephony, and broadband phone service. It effectively handles call routing or switching, by utilizing an existing network as per your business needs.

How does business hosted phone system work?

Hosted telephony uses cloud technology which removes the need for costly physical hardware on-site and analog or ISDN telephone lines from phone providers; instead, a business phone system is hosted remotely and connected to via the Internet. Essentially, the phone system becomes a piece of software rather than hardware.

The remote location is known as a Hosted PBX (Private Branch Exchange) and can be accessed through leased lines (lines dedicated to your business with no other, external traffic). It provides a flexible, reliable, and efficient way to manage your communications and once it is installed, can be easily managed and additional features can easily be added to suit your needs.

In comparison, a traditional phone system involves the system being based on your premises and connecting directly to an ISDN  line from a provider. For all incoming calls, each member of staff typically requires a desk phone. With hosted telephony, the call can be received on a desk phone, soft phone, or mobile application.

What Global ITN's Hosted Phone System Services offers:

Global ITN provides an internet-based phone solution using on-site handsets only which reduces the need for additional telephony hardware. In fact, by utilizing your business’ existing network, Global ITN’s Hosted Phone System provides a smooth and reliable service that gives your business a competitive advantage over separate voice and data solutions. As a result, Voice over Internet Protocol (VoIP) is a cost-effective solution. Not only is it a key communication tool for both on-site and remote users. Its functions also include virtual numbers, call routing, and high-quality conference calls. We ensure that your communication needs are met by planning and implementing a complete phone solution for your business