SUPPORT PACKAGES
STARTUPS
(1 -10 Employees)
SMALL AND MEDIUM-SIZED BUSINESS
(10 - 50 Employees)
LARGE ENTERPRISE
(50+ Employees)
STARTUPS
(1 -10 Employees)
Everything you need to get going
We understand that every business is different but there are some IT services that are vital when starting out. As well as that, hiring and managing IT personnel is time consuming and costly.
With our expertise and experience we can develop all of your IT systems, provide ongoing support and advise and guide you as your needs change.
What We Offer
Internet Access
5 VoIP Phone Lines
Fax Lines
Email Hosting
10 Email Accounts
1/2 Day IT Support at Your Worksite
24/7 Helpdesk Support
Application Support
Office 365
Additional On Demand Services
Office Moves And Changes
Server Monitoring
Back up And Recovery
Colocation
Network Monitoring
Additional Server(s) Set Up
SMALL AND MEDIUM-SIZED BUSINESS
(10 - 50 Employees)
Keep the daily business operations running smoothly and have the experts on hand to ensure your IT infrastructure supports all growth and development.
As your company grows and expands your IT needs become increasingly complex which means there is more risk of issues occurring. IT costs can rise as well as needing the input of multiple service providers which can be troublesome to manage. New staff and exiting staff also place demands on time and resources as their IT applications need to be set up or terminated and at this point you may be thinking that you need to hire an IT administrator to support these tasks.
With a support package from Global ITN you can reduce these costs, use your time more efficiently and have the experts to support you with round the clock phone support as well as an experienced on site engineer for one day a week to assess, monitor and problem solve any issues that arise.
What We Offer
Internet Access
Up to 30 VoIP Phone Lines
2 Fax Lines
Email Hosting
Up to 50 Email Accounts
Data Centre Hosting
1 Day IT Support at Your Worksite
24/7 Helpdesk Support
1 Windows or Linux server installation and support
Firewall and Security
Application Support
Office 365
Additional On Demand Services
Back up and recovery of data
Network monitoring
Colocation
Additional Server Deployment
Server Monitoring
LARGE ENTERPRISE
(50+ Employees)
The demands on IT in a large enterprise are complex and volatile requiring constant monitoring and assessment due to systems having numerous users which may be geographically dispersed
Ensuring your data is secure, your systems are communicating appropriately and your networks are optimized is paramount for any large enterprise. Delayed bandwidth, overburdened servers, reduced internet speed, ineffective firewalls are just some of the many problems that your IT infrastructure can have that can impact on the productivity of your business.
Getting support from the experts to monitor these systems, analyse the network and advise in a consultancy role can help you to avoid system downtime and keep ahead of the game. Having IT support from the experts to assist your in-house IT team should problems arise or to take the lead on system upgrades, moves and changes will help your IT department deliver the critical technology and services that enable your business to operate efficiently and effectively.
What We Offer
BCP / Disaster Recovery Plan
Server Management
Capacity Planning
24/7 Helpdesk Support
Consultancy Services
Colocation
WAN Connectivity
Voice & Multimedia Services
What We Offer
Internet Access
Up to 30 VoIP phone lines
2 fax lines
Email Hosting
Up to 50 email accounts
Data centre hosting
1 day IT support at your worksitel
24/7 helpdesk support
1 Windows or Linux server installation and support
Firewall and security
Application support
Office 365
Additional On Demand Services
Back up and recovery of data
Network monitoring
Colocation
Additional server deploymentl
Server monitoring
We Can Help You Every Step Of The Way
DESIGN
PROCUREMENT
INSTALLATION / OFFICE SET UP
CONNECTIVITY
SECURITY
DATA CENTER AND HOSTING
DISASTER MANAGEMENT
HASSLE FREE
DESIGN
- Customized solution for your IT needs
- Sustainable
- Expandable
- Cost effective
- Cabling
PROCUREMENT
- Sourcing and supplying the most cost-efficient market leading technology
- Reliability, tracking and timely delivery
- Sustainable and expandable solutions
INSTALLATION / OFFICE SET UP
- Configurations
- Application installation
- Desktop/Laptop support
- Printer support and installation
- Employee joining and exit support and accounts management
- Licensing and contracts
- Cloud Solutions
- Office 365
- LAN Desk
- Adobe
- Firewalls
- All major cloud apps
CONNECTIVITY
- Internet access
- Phones
- Interconnect
- Cross connect
- VoIP Set up
- Fax set up
SECURITY
- Backups and monitoring
- Firewalls and security
- Index log for all critical IT services including remote access logs
- All major Internet and network vendors supported.
DATA CENTER AND HOSTING
- Server set up
- Server installation
- Data migration
DISASTER MANAGEMENT
- Backups and monitoring
- Firewalls and security
- Index log for all critical IT services including remote access logs
- All major Internet and network vendors supported.
HASSLE FREE
- No need to hire IT department
- On site IT support
- Off site IT support
- 24/7 helpdesk and support
- Dedicated line for your IT Helpdesk
- Quick response time
- Dedicated account teams
