Network Monitoring

Network monitoring is the use of a system that constantly monitors a computer network for a slow or failing connection. The network administrator will be notified either via email, SMS or other types of alarms will be triggered during outages or other trouble. Network monitoring is a part of a network management. It is a process of managing and handling one or various computer networks from many organizations. The services provided by network managers include fault analysis, performance management, provisioning of network and network devices. Meanwhile, also maintaining the quality of service.



So what is the difference between a network monitoring system and an intrusion detection system? While both systems serve a similar purpose in IT monitoring, the intrusion detection system focuses more on monitoring network or system threats from the outside intrusions like malicious malwares. A network monitoring system, on the other hand, observes the network for any problems caused by overloaded or crashed servers, connections or other devices.

For example, you can check a server’s status by sending a Hypertext Transfer Protocol (or HTTP) request. HTTP is an application protocol and is a structured text that uses hyperlinks between data points containing text. As for email servers, the Internet Message Access Protocol (IMAP) sends a test message through Simple Mail Transfer Protocol (SMTP).

The common metric used for measuring network monitoring are:

  • Response time: the time a system or functional unit takes to react to a given input.
  • Availability: a system is typically measured as a factor of its reliability.
  • Uptime: the measure of a computer’s operating stability when it can be left unattended without crashing or rebooting.

A status failure, like an unsuccessful network or a breakdown in receiving a document, will trigger an action from the monitoring system. The monitoring system sends an SMS or email notification to the system admin and notifies the IT specialist about the alarm.



A ping program is one example of a basic network monitoring program. Ping is a software tool available on most computers that sends Internet Protocol (IP) test messages between two hosts. Anyone on the network can run these basic ping tests to verify that the connection between two computers is working and also measure the current connection performance.

While ping is useful in some situations, more sophisticated network monitoring systems exist. These software programs are designed for use by professional administrators of larger computer networks. One specific type of network monitoring system monitors the availability of Web servers.



Global ITN’s network monitoring service automatically analyses, diagnoses and resolves network performance issues before issues occur thus preventing downtime and affecting the daily functioning of your business. Our network monitoring solution makes this process simple and clear for our clients.

We review your network architecture. Following this, we create a continuous monitoring program and apply it to your business. We prepare regular reports on the operational performance of your network and highlight any apparent trends. This holistic approach gives you a better understanding of the composition and complexity of your IT network. This is done by providing clear information on the mechanisms of each individual component of the network.


What Global ITN offers:

  • Reliability: Keeping track of critical project appliances and software. It notifies your Network Administrator before issues affect the users and cause problems
  • Capacity Planning: A thorough understanding of your device usage will allow you to identify areas that require additional resources.
  • Troubleshooting: Before the incident occurs, we detect, diagnose and fix the problem, thus minimizing your network downtime.
  • Tracking Trends: Continuous network monitoring ensures a thorough tracking of key trends.
  • Ensure Security: Monitoring of resources on your network for security reduces the risk of this occurring, making your network safer.