IT Helpdesk Services
Global ITN’s 24/7 IT Helpdesk Services will support and manage your company’s PCs, laptops, servers, email, VoIP, mobile, network and office applications. Ultimately, we make sure your team has a seamless working experience. This will, in fact, enhance productivity and reduce the time, personnel and resource burden of an in-house IT department.
Furthermore, by enlisting the support of Global ITN’s IT Service Helpdesk gives you the confidence to know that your business’ IT functions have reliable support at all times. Businesses also have the option of outsourcing to IT experts or to appoint their own in-house IT team. Above all, outsourcing allows you to focus on your core business. At the same time, we also provide a collaborative service with your in-house IT team which will ultimately provide you with the required expertise to resolve any recurring problems.
What Global ITN offers:
- 24/7 IT Helpdesk Support center with timely and efficient manner.
- Flexible and reliable remote workstation management.
- IT support team enhancement.
- IT equipment deployment.
- Wide coverage area of multi-location device support.
- Immediate on-site support with high availability.
- Timely desktop, servers, network and VoIP troubleshooting and support.
- Ticket management and vendor liaison support for the third party ISP issues.
- Index log for all critical IT services including remote access logs.
- Also, broad-ranged IT support covering all major operating systems, applications and hardware platforms.