What to Expect from your IT Support Provider / IT Support Partner (Part 2) In part two, we discuss the different services your IT Support Partner should offer alongside their support and monitoring services. Your IT Support Provider should already know the ins and outs of your IT infrastructure. They should know the
Are you a small company needing more consistent IT support? Do you have an internal IT team but you need more support outside of working hours with access to technical experts for upcoming projects? Is your current IT support contract coming up for renewal? Are you are not sure whether you should continue
In some cases, common PC issues can be easily resolved but there are times when we do need to get the experts involved. In previous blogs we talk about prevention being key, however, sometimes the issues can crop up and then we need to fight the IT problem fires. From virus infections, slow
External, but still local, IT service desks have become vital for organisations that want and need to increase the available IT skills and support whilst keeping costs down. Having a support contract with an external IT team and their 24 hour skills on-hand ensures seamless IT conflict resolution and immediate response by highly
The internet has proven to be a powerful tool used daily by billions of people daily. We have gotten to the point where we feel lost and anxious if we do not have constant access to the internet. How many of us automatically ask for the Wi-Fi username and password as soon as
With the costs and time required for recruitment, induction, training, supervision as well as further company benefits such as medical and bonuses, hiring staff is expensive! Also when you have a small company you may not need a full time in house IT person. There is also the issue of the cost of
In the cloud infrastructure, platforms, software or processes are provided by external IT services. There are some key points to consider when selecting which cloud is suitable for you; whether that (Cloud Computing) is private, public or hybrid. To what extent applications that want to move to the cloud are essential for business
In the next year, 1.5 billion will connect to the Internet and by 2020, over 20 billion devices will be online. In theory, every one of them will be able to connect to each other. The Internet was not created to handle this population explosion of data-generating devices. The Internet is threatened by
