Network Managed Services
Fast response times
We aim to answer all network managed services support calls within 1 min
10 years delivering support
Excellent track record of delivering support
Expert knowledge
Technology adoption in business growth
Network support specialist
Delivering network security and network design solutions
Through Network Managed Services, Global ITN takes full responsibility for managing the network, tailored to meet your specific business needs across a broad range of IT technologies. In fact, our network managed solutions include planning, design and implementation, day-to-day operations, and maintenance.
Network Managed Services (NMS) – is a comprehensive solution designed to create and maintain data networks, including WAN, LAN, WLAN all over the globe.
As part of the solution, Global ITN offers a package of various functionalities in the field of network services and network security selected according to the needs and requirements of the customer. The main aim is to relieve the customer of any activities related to the management and administration of data networks.
Network management services are provided either on-site or remotely from a Global ITN facility such as a network operations center.
Using our managed network service knowledge, expertise, and skill we enable your organization to fully understand the impact of new technologies and services for LAN, WAN, and WiFi networks. We offer end-to-end LAN, WAN, and WiFi network management – from the data center right through to network endpoints.
Our fully managed network support services leverage business grade infrastructure that is cloud-enabled to enable our technical support team to provide ongoing monitoring and administration to secure your company from cybersecurity threats and provide our network security specialists with remote access and the ability to perform remote and routine tasks such as security updates, WiFi password changes, Switch port control and troubleshooting that would traditionally incur delay with an onsite technician visit.
Furthermore, with a team of IT networking solutions experts capitalizing on state-of-art solutions, we are capable of providing end-to-end managed network services from network analysis to network maintenance. Consequently leaving your network to the professionals frees you from potential problems related to managing your own network. Ultimately, by reducing time spent managing your network and allowing us to manage your network. As a result, you will have more time to focus on business operations, management, and strategy.
Solutions & Services
- Hardware health monitoring.
- Automated network device recovery.
- System optimization.
- Day-to-day operation and management of the entire network infrastructure.
- Network management changes.
- Corrective and preventive network maintenance.
- Equipment installation and upgrade.
- Moves and changes.
- Software Support, Vendor management and Licensing
- Hardware Warranty and Hardware Support
- Remote Support and Administration
- Configuration Management and Backup
- Link and up-time monitoring
- Remote VPN & Site to Site VPN for connectivity between offices, data centre, cloud environments and remote users
- SD-WAN (Software-Defined Networking in a Wide Area Network) and SASE network providers
- Cloud firewalls and data centre hosted
- Network traffic monitoring and analysis